Payment FAQs

Paying for your first order is easy

You can order and pay online, choose to pay by credit, debit card. American Express or PayPal.

You can also pay by phone, simply call us on 0800 542 44 28 and choose to pay by cheque, BACS, credit or debit card.

Please note, we can't despatch your first order until the payment has been received.

After your first order, you can select your choice of payment method on the payment page during the checkout process.

To make managing your cash flow a little easier, RAJA offer a 30 Day Credit Account for existing customers. If you’ve made an order in the last 18 months, you should already have one. So simply make your order online or by phone and we’ll send an invoice. Full payment will be required within 30 days of the invoice.

Payment methods adapted to your needs

For your security, if you don’t order for 18 months we put your account on hold. That means next time, you’re treated like a new customer. So you’ll have to pay for your packaging order up-front before we can re-activate your 30 Day Credit Account.

For more information, please read our 30 Day Credit Account terms and conditions.

We’ve gone greener with paperless e-billing and will email your invoices after your order has been dispatched. For any questions around e-invoicing, or invoicing in general, please call 01525 289742 or email accounts@rajapack.co.uk and the RAJA Finance team will be pleased to help.