Delivery FAQs

As each customer's needs are different, we do adapt our service accordingly. To find out more, please contact our Packaging Specialists on 0800 542 44 28 or click here.

When you need your packaging ASAP, you can rely on RAJA. Our standard delivery service is next working day and it’s FREE if you spend £180 or more, for UK mainland orders only.

Your first order with RAJA is FREE when you spend £125 or more excl. VAT see Terms and Conditions for full details. On all subsequent orders you’ll get FREE next day delivery on all UK mainland orders over £180. Or if your order is less than £180 before VAT, you’ll get up to next day delivery for just £9.49 (ex. VAT).

Find out more

If you need your order by a certain time or on the weekend, you can upgrade your delivery to: next day delivery before 10:30am, next day delivery, Saturday AM delivery. Call us on 0800 542 44 28 for delivery upgrade quotes.

Find out more

Customers can collect orders from RAJA between 12:00 – 16:00 Monday to Friday. If you wish to collect your order from us please book this directly with our sales team in advance. When you arrive, please go to our Warehouse (2nd entrance on the right then Bay 23 or 24) and quote your sales order number.

Find out more

As many of our products are ordered in bulk, we usually deliver on pallets. If you can’t accept delivery in advance, please let us know when you order, either by mentioning it on the phone or entering ‘Pallets can’t be accepted’ in the delivery comments box on your online order form. You can also use this box to give us any useful information, like your business opening hours and any parking or accessibility issues.

Find out more

You can access a copy of your delivery note or proof of delivery by contacting Customer Services on 0800 630 03 52 or email customerservices@rajapack.co.uk .

Our Customer Service department is available from Monday to Thurday from 8am to 6pm and Fridays 8am to 5.30pm. You can call on 0800 630 03 52 or email customerservices@rajapack.co.uk .